APPLY TODAY TO BE A PART OF A FUN, DYNAMIC AND HARD WORKING TEAM THAT IS GROWING TO BECOME THE GREATEST SOLUTION PROVIDER IN CANADA!

 


Position

Help Desk Analyst

Territories Served

Primary: Greater Toronto Area, Secondary, National (Canada)

Employment Type

Full Time

Compensation

 

Competitive compensation package includes base salary or hourly wage plus Deferred Profit Sharing Plan, mobile phone allowance and medical / dental benefits participation.

 

Job Focus

 

 

 

 

  • Customer Service
  • Information Technology Support
  • NOC Monitoring
  • MS Exchange and AD Management
  • Telephone and email support
  • Remote desktop support
  • Triage and escalate as necessary
  • Front-Line Triage and incoming customer support

Job Description

 

 

 

 

 

 

 

We are looking for motivated, innovative and career oriented individuals to join our dynamic, fun

and hard-working team. We are focused on delivering award-winning solutions to mid and large size
organizations by providing innovative and creative solutions to their IT problems.

We are looking to build a 24 hour help desk in house for our clients to provide enhanced service
analysis around the clock. As such we require up to 3 new employees to staff the operation and be
the front-line support for the organization.

 

You must be entrepreneurial, and able to self-manage your time. You must be up-beat, energetic, and have a smile on your face all day long. People who love live and are passionate about what they do succeed at Infinite IT.

Skills

 

 

 

 

 

 

 

 

 

 

  • Entrepreneurial
  • Self-Managed
  • Go Getter
  • High Energy
  • Highly Organized
  • Over achiever
  • Technically sound
  • Creative
  • Great smile
  • Personable
  • Strong ability to focus
  • Flexible
  • Team Player
  • Passionate about IT
  • Cisco experience a benefit (Voice and / or Data)
  • VMware experience 
  • First-line support for Windows
  • Exchange and AD management professional
  • Data Networking skills a must
Education

Industry related certifications are an asset. College or University degree preferred.

Experience

Willing to train the right candidate.  Higher compensation is available for candidates that have industry experience, certifications etc.  

Company Description

 

 

 

 

 

 

 

Infinite IT Solutions is an award winning organization that is recognized by many FP 500 organizations as a critical leg to their business. We are focused on delivering unique IT solutions in the following areas:

  • Cloud
  • Collaboration
  • Data Centre
  • Infrastructure
  • Managed Services
  • Unified Communications
  • Virtualization
  • Wide Area Networking

Our slogan was defined by our customers over the years for being one of the only IT solution providers to just make IT work.  We are made up of the industry’s brightest  talent, and are seeking the same to join our rapidly growing team.

How to apply

Please submit your resume via email in “doc, docx, pdf, txt, or rft”.  Max upload is 5 MB.

 

Please send in your resume.  We are hiring for immediate start.  We are currently experiencing a high level of interest in Infinite IT from prospects and our current team needs help from more people to support all the opportunities coming in.
Send your resume to: